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Welcome to ERAD, your partner in radiology excellence

Our doctors portal is the quickest and easiest way to access your patients’ radiology results. And since we’ve recently upgraded our INFINITT PACS system, you can now review your patients’ records faster than ever before.

Quick Links:

Patient referral documents

All patients require a referral form from their doctor before an appointment can be scheduled. Please download and fill in the form below.

Once completed, please share it with your patient and remind them to bring it to their appointment. Failure to do so will result in unnecessary delays.

For assistance or queries, please contact Verona at +264 64 218 935/6 or verona@eradradiology.com.

ERAD referral protocols

You do not need to be an existing partner to refer your patient to us. ERAD welcomes any referrals from general practitioners or specialists. Here’s what you need to know:

Download and complete the referral form.

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Remind your patient to book an appointment and bring their referral form with them on the day of their procedure.

2

Please remember to include your contact details and practice number on the referral form. This ensures we can promptly deliver patient reports via the cloud-based PACS system.

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Don’t forget to check your email or INFINITT (PACS system) for your patient’s results. They will be available within 24 hours of their procedure

Download and complete the referral form.

2

Please remember to include your contact details and practice number on the referral form. This ensures we can promptly deliver patient reports via the cloud-based PACS system.

3

Remind your patient to book an appointment and bring their referral form with them on the day of their procedure.

4

Don’t forget to check your email or INFINITT (PACS system) for your patient’s results. They will be available within 24 hours of their procedure

Accessing the
INFINITT PACS system

Do you need tech support with INFINITT PACS system?

Have you forgotten your login credentials? If you’re struggling to access the PACS online portal or locate a patient’s imaging results, please click the link below, and you’ll be redirected to our software support team.

When will your patient’s results be available?

Once your patient’s examination is complete, a specialist radiologist will analyse the imaging before providing a finding. This report will be released within 24 hours via the PACS system.

Please log on to view their results and provide feedback to your patients as soon as possible. You are welcome to contact our specialist radiologists to discuss the findings and your advised treatment plan.

Specialist Radiologist,
Dr Joseph Kabongo:

+264 64 218 924 | drkabongo@eradradiology.com

 

Specialist Radiologist,
Dr Lebogang Madisha:

+264 64 218 934 | drmadisha@eradradiology.com

TESTIMONIALS

Loved by our Patients.

In April 2022 I went for a mammogram and breast ultrasound. Most people that I encountered that have had a mammogram have always said it was painful and they did not have a good experience. So, I already processed this and knew it was going to be terrifying, but it wasn’t. The Radiographer was so gentle and explained everything she was doing. The process overall was not painful and all results were good. I’ve got healthy boobies.  My personal experience at ERAD has always been good. Whether it was an MRI, sonar or x-ray done for me or my daughter, the people have always been friendly and welcoming. 

Jo-Anne Namases

My experience with ERAD was good. The staff is very friendly and professional. They have made both me and my daughter comfortable through the process. 

Elecia Naujoma

I was 36 weeks pregnant when I noticed my baby wasn’t moving as much as he used to. My Obstetrician and Gynecologist immediately referred me to ERAD for an ultrasound. Dr Kabongo did my sonar and was very professional and knowledgeable. He quickly made a finding and went above and beyond to answer all the questions I had. This calmed me and ensured I wasn’t a hot mess by the time my baby was prematurely delivered that same day. Instead, I knew I was in capable hands, and all that I needed to do was to soak in every moment of my baby’s birth—and for that, I’ll forever be grateful

Estelle Ackermann

Me, my children and my husband have been to ERAD and it has always been a positive experience. Recently I was an in-patient and had scans to do. I was met by Melissa who is a SUPER cheerful character. She answered every one of my questions while we waited for Dr Madisha. She made me so comfortable in a moment that I felt extremely anxious. She went as far as to check my blankets, the room temperature, my pillows, everything. She was extremely professional and sweet. 

Chrizelda Mouton

My brother had Brain CT Scan in February 2021 at ERAD. Dr Kabongo reported it and found severe life-threatening bleeding in the ventricles of his brain. He immediately contacted the Neurosurgeon for his opinion. Arrangements were made within a few hours and my brother had emergency surgery where boreholes were drilled in his skull to drain blood and relief pressure. Thanks to accurate diagnosis and a quick intervention from Dr Kabongo, my brother survived and is still alive today. 

Eleanor Jansen

    Contact Us

    How can we help you?

    For general queries, please contact our Walvis Bay branch or complete the enquiry form. Alternatively, you can go to our Contact Us page for more information.

    *All personal information shared with ERAD will not be shared, and will remain confidential and used only for its intended purpose. 

      Contact Us

      How can we help you?

      For all general queries, please contact our Walvis Bay branch or complete the enquiry form. Alternatively, you can go to our Contact Us page for more information.

      *All personal information shared with ERAD will not be shared, and will remain confidential and used only for its intended purpose. 

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