Staff Vacancies

ABOUT ERAD

ERAD is the leading private radiology facility dedicated to delivering high-quality diagnostic imaging. We offer General X-rays, Fluoroscopy, Ultrasound, Low-Dose CT, Mammography, and MRI. ERAD is recognised in Namibia for its professional imaging services and commitment to equal employment opportunities. We invite suitably qualified, enthusiastic, and self-motivated Radiology Aide to join our team.

Location:

MINIMUM REQUIREMENTS

• Grade 12.
• Basic Diploma in Office Administration.
• Previous experience in hospital, medial office or customer service environment is highly recommended.
• Ability to stand and walk for extended periods.
• Well-developed interpersonal and communication skills.
• Empathy, active listening, and ability to multi-task in a fast-pace environment.
• Ability to work independently, organize effectively and operate optimally under pressure.

KEY RESPONSIBILITIES

• Greet patients, verify identities, and assist them into appropriate attire (gowns) for their exams. Explain the non-clinical process to reduce patient anxiety. Chaperon duties during certain procedures.
• Safely transfer patients to and from the radiology department via wheelchair, stretcher, or bed, strictly adhering to safety and lifting protocols.
• Clean, sanitize, and stock examination rooms with necessary linen and medical supplies between patient procedures. Prepare ultrasound and or procedure room for the next patient.
• Assist with clerical tasks, including confirmation of fee lines, consumables used, entering data into the Radiology Information System (RIS).
• Maintain a safe environment by following infection control policies, hazardous material guidelines.

HOW TO APPLY

Interested applicants meeting the above-mentioned specifications and requirements are invited to apply for the vacancy by submitting their applications by e-mail to talent@eradradiology.com or on nieis.namibiaatwork.gov.na.

Only shortlisted candidates will be contacted and must be willing to submit themselves to interview and selection procedures.

As per the Affirmative Action (Employment) Act, Act 29 of 1998; Namibian citizens from previously disadvantaged groups are encouraged to apply.

CLOSING DATE : 30 OCTOBER 2026

ERAD is the leading private radiology facility dedicated to delivering high-quality diagnostic imaging. We offer General X-rays, Fluoroscopy, Ultrasound, Low-Dose CT, Mammography, and MRI. ERAD is recognised in Namibia for its professional imaging services and commitment to equal employment opportunities. We invite suitably qualified, enthusiastic, and self-motivated Debtors Clerks to join our team.

Location:

Minimum Requirements:

• Grade 12 (Mathematics/Accounting and English).
• 2 years’ working experience within the debtors or administrative department.
• Working experience with Medical Aids or within the Health Care industry will be an added advantage.
• Fully proficient in English. Proficiency in any other Namibian language will be an added advantage.
• Namibian Citizenship.
• Exposure to radiology reception will be an added advantage

ERAD is the leading private radiology facility dedicated to delivering high-quality diagnostic imaging. We offer General X-rays, Fluoroscopy, Ultrasound, Low-Dose CT, Mammography, and MRI. ERAD is recognised in Namibia for its professional imaging services and commitment to equal employment opportunities. We invite suitably qualified, enthusiastic, and self-motivated Debtors Clerks to join our team.

Location:

Minimum Requirements:

• Grade 12 (Mathematics/Accounting and English).
• 2 years’ working experience within the debtors or administrative department.
• Working experience with Medical Aids or within the Health Care industry will be an added advantage.
• Fully proficient in English. Proficiency in any other Namibian language will be an added advantage.
• Namibian Citizenship.
• Exposure to radiology reception will be an added advantage.

Key Responsibilities:

• Electronic and manual submission of claims to medical aid offices.
• Proactively follow up on overdue accounts through phone calls, SMS and emails.
• Inserting Memos on Infinitt for financial related matters for easy follow-ups.
• Negotiate payment plans with customers where necessary.
• Follow up on long outstanding authorizations and POs requested by Reception to ensure prompt invoicing of accounts.
• Provide the Administrative Supervisor with monthly age analysis reports and updated on outstanding claims.
• Prepare and compile documentation for refunds to be made to clients and submit to the Administrative Supervisor weekly.
• Perform ad hoc reception duties as and when required.
• Operate the switchboard and book patient appointments as operationally required.